IT platform to shake up industry - The Adviser (14 October 2010)

Thursday, 14 October 2010

Vow Financial has begun rolling out a new IT platform to its broker partners.

The IT platform is expected to revolutionise the way brokers write loan applications and go about their day-to-day business.

Expected to be fully operational by early next year, Vow Financial's chief executive officer Jeff Zulman said the platform would allow brokers to consolidate all their IT procedures under one application.

"The platform is taking shape. It has a name - 'Alice' - and we're already using parts (of it) internally to speed up our processes," Mr Zulman told The Adviser.

"When we set up Vow, we heard loud and clearly that one of the most important items you wanted from Vow was leadership and IT excellence. The platform Vow is building will ensure you can place your customers at the epicentre of your business dealings."

Delegates attending the Vow conference currently being held in Queensland are encouraged to test out the platform and see how it works before it is formally rolled out to the company's broker partners.

"This is real; it's not just talk, and it's your first chance to have a look. The roll-out is not a one-day event. It will start after the conference, but will be phased, staged and planned so that components can be rolled in. Automation is essential to efficiency and cost saving," Mr Zulman said.

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