Vero welcome pack

Start Referring Today

There are multiple ways in which you may refer a customer once you have prepositioned Vero;
1. Call Vero on the Vow dedicated phone number to request a quote for your customer*: Phone 1800 074 334
2. Email Vero the call back request form, requesting an outbound call to your customer: Email corppartners@vero.com.au
3. Ensure the customer has a copy of the Vero PDS and have them call the Vow dedicated phone number for a quote themselves: Phone 1800 074 334
4. Vow integration - we are in the process of integrating the Vow platform to allow for one click referrals. Updates will be provided in the coming weeks.

*Please ensure you have all the information in the quote request forms when requesting a quote for your customer. To purchase the policy, please have the customer call Vero directly or contact Vero when you are with the customer.


What do I need to do to begin referring?

Please make sure you have read the attached 'Broker Partnership Guide', for a summary of your obligations and responsibilities noting this is a no advice model.
You agree to follow these obligations and responsibilities by making your first referral.


Click on the links to access your welcome pack:


- Call back request form
- Home quote checklist
- Home Product overview
- Motor quote checklist
- Motor Product overview
- Landlord Product overview
- LMI Home & Contents Insurance comparison
- Vow Partnership Guide

For technical questions please call 1800 074 334 and speak to a Vero Insurance Specialist. For process related queries please contact your Suncorp BDM or Vero Account Manager. Please do not hesitate to speak to Vow Head of General Insurance Operations, Fetima Abes on fetima.abes@ybr.com.au or 0400 330 628.