ANZ announcement

Over the next few weeks, a small number of customers will receive a call from ANZ to advise them that the Interest Only (IO) period on their home loan is due to expire in 3 months' time.

These calls form part of a pilot to test how we can improve customers' awareness around their upcoming IO expiry, and how we can assist with their transition to principal and interest repayments. These calls will constitute a service and notification interaction and will direct customers to reach out to their broker (where applicable) in the first instance.

If you have any questions or queries, please contact Jessica Dressler on Jessica.Dressler@anz.com or 0466533965.