Commbank's Home Loan: Compassionate Care

Being available during the time of need an essential part of what Commonwealth Bank stands for as an organisation.

This is especially true when people are experiencing the devastating loss of a partner or the trauma arising from a serious illness. Unfortunately, for too many people, these difficult moments can also have a financial impact.

To help, Commbank has launched Home Loan Compassionate Care.

The first of its kind in Australia, Home Loan Compassionate Care is complimentary protection for owner-occupied residents where the bank will pay their home loan repayments for around 12 months if they, their spouse or their dependent passes away or is diagnosed with a terminal illness.

This offering is available to eligible new and existing customers for no extra cost and with no need to sign up to activate it. The bank has also worked with its employees who have gone through similar experiences to make the claims process as stress-free and simple as possible.

Additional resources

  • Copy of the communications sent to all brokers - here
  • Short Home Loan Compassionate Care video - here
  • Our Website - here