CommBank Important Information - Broker Commissions Payment Notice
On 27 July 2018 we informed you of a technical system issue we experienced affecting trail commission payments for Vow Financial Group Pty Ltd brokers for the month of June 2018.
This resulted in the overpayment of broker trail commissions by five (5) days, totalling 35 days on most, but not all, of our lending products.
We are pleased to advise that this issue has since been identified and rectified.
How does this affect you?
We have calculated the specific overpayment for each loan account affected and have processed a reversal of the overpayment, equal to five (5) days, in July 2018's commission run.
Again, we apologise for any inconvenience this may have caused you and your brokers.
If you have any questions, please contact Patrick Neary on 0434 329 924 or email Patrick.Neary@cba.com.au.
Broker, Agency & Specialist Services