Small Business Recovery

The new Small Business Recovery Grant for up to $3,000 is now open for applications to help you rebuild your business.

You can use it to cover:

  • marketing and advertising expenses
  • fit-out changes
  • staff training expenses to work in a COVID Safe way

If you're a small business owner in an industry that's been highly impacted by COVID-19 you may be eligible for this grant. Applications close 16 August 2020.

See eligibility

BOQ's COVID-19 Support

BOQ Group, including BOQ Broker and Virgin Money Distribution, remains committed to supporting their customers who have been financially impacted by the COVID-19 pandemic. Customers who have accessed their COVID-19 Banking Relief Package are entitled to defer their BOQ or Virgin Money home loan repayments for up to six months, with a three-month check-in.

Customer check-ins

The teams have commenced checking-in with BOQ and Virgin Money home lending customers, including Broker customers, who have accessed their Banking Relief Package for three months. Customers are being contacted via text messages and/or phone call, depending on their situation. The purpose of these check-ins is to understand whether:

  • the customer's circumstances have changed; or
  • the customer wants to continue deferring their repayments for a further three months.

Where the customer's circumstances have changed, BOQ and Virgin Money will work with them to understand whether they are now in a position to re-start their repayments or whether they may need to consider alternative financial difficulty assistance.

Financial difficulty assistance

In the event a customer is unlikely to be in a position to re-start their home loan repayments at the end of the maximum six month repayment deferral period, the teams will work with them to explore other financial difficulty assistance for which they may be eligible. Depending on the customer's financial position, this could include but is not limited to variations to their loan for an agreed period such as interest-only, a part or full repayment holiday or a loan term extension.

For BOQ home lending customers, more information about financial difficulty assistance is available on the BOQ website. For customers with a Virgin Money home loan, more information is available on the Virgin Money website.

Renewal of AFCA

ACR Memberships

AFCA will be sending out invoices to all ACR members on or around the 28th June. Brokers will have until the 31st of July to pay their yearly membership. AFCA has advised that this price will be approximately $60.00.

Please note that if you are a Corporate Credit Representative under Vow's ACL you will require a Company AFCA Membership, Directors of this company will be covered by the Company AFCA, however individual membership is required for non-directors.

Due to the volume of renewals to be processed by AFCA, we suggest you renew as soon as practicable after receipt of the invoice to ensure continuity of membership.

Once you have your renewed your membership, please download your Membership Certificate and email a copy to

ACL Memberships

ACL AFCA Members should have already received an annual assessment to complete. This needs to be completed by the 31st MAY and returned to AFCA. Once this assessment is reviewed By AFCA the membership renewal will be sent to ACL holders. The information in the assessment is what determines the renewal price for ACL holder. ACL holders will have until the 31st of July to pay their yearly membership.

Due to the volume of renewals to be processed by AFCA, we suggest you renew as soon as practicable after receipt of the invoice to ensure continuity of membership.

Once you have your renewed your membership, please download your Membership Certificate and email a copy to

If you have any questions, please contact AFCA on or 1800 931 678

Virgin Money Update

Virgin Money is passionate about working side-by-side with you to deliver home lending solutions that reward your customers, coupled with fantastic service that delights. So that they can continue to provide you with the best possible support, they are currently in the process to make some changes to their Distribution Team. Valid from Monday, 6 July 2020, they are implementing their localised State Manager structure to continue the fantastic work our business will focus on delivering for you, your brokers and customers.

Introducing your State Managers

I'm delighted to announce that we've appointed four State Managers, who will be your dedicated contacts with our team from Monday:


State Manager

Phone Number

Email Address

QLD and NT

Trent Clyne

0432 982 400


Ashley Milne

0423 259 455


Alex Bodycoat

0413 235 799

WA and SA

James Davies

0422 089 752

Many of you will know Trent, Ashley, Alex and James, who are currently Business Development Managers for Virgin Money. Thanks to their previous experience in the third party space and their customer and broker-centric mindset, you can feel confident your State Managers understand your business and are ready to hit the ground running.

Banjo Loans Webinar

Session 1: Understanding the SME cashflow lending environment

Please join the Banjo Loans team for an interactive webinar. The first in the series is with our Chief Executive Officer, Guy Callaghan who will cover topics such as; business cashflow challenges, SME lending opportunities in the current environment and more.


  • Date: 7 July 2020
  • Time: From 11:00 AM to 11:45AM (AEST)

Special Guest - Bruce Debenham of Perks provides a referral partner's view of working with Banjo over the past 3 years.

Webinars to follow

  • Session 2: Submitting the perfect business loan application - 14 July 2020, 11:00 AM (AEST)
  • Session 3: Understanding business cashflow & credit metrics - 21 July 2020, 11:00AM (AEST)


Pepper Money Update

Pepper Money has made some enhancements to its credit policy and introduced some absolutely attractive rates across the Pepper Product Spectrum. (RESI Products)

Some of these changes include:

  • Full doc LVR's now available up to 95% (inclusive of fees).
  • Alt doc LVR's now available up to 85% (inclusive of fees).
  • Increased maximum home loan amount, up to $2.5M.
  • Unlimited cash out up to 80% LVR, with cash out greater than $50K needing verification of use.
  • Eased restrictions for customers in the Retail and Hospitality industries.
  • Enhancements have also been made to Overtime, Casual Income and Commissions/Bonus income

Pepper also has a new home loan rate promotion.

Effective 1 July 2020 - 31 July 2020, you can access reduced rates for your customers across all home loan products. They will be available on your system or available on the Pepper Broker Portal.

*WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.